Zachary Newkirk - 2013 Ford F-150
So I’m writing this a little late, but I bought a 2013 f150 from these guys back in July. The buying experience was really good, I feel like I got a good deal on a nice truck, and they were able to work with my financing options, overall a good experience. Now here is where these guys really stood out in my book, my truck came with a warranty, and it ended up having a water pump basically exploding while my wife was driving it in September. This would normally be something I would take care of but I was out of state and wouldn’t have access to a phone for a little over a week. She called the dealership and they were able to walk her through the warranty process. Now the only hang up was she was going to get charged a few hundred dollars for the tow, she talked with Andrew about it and his words exactly were “absolutely not, cancel that tow and we will come tow it” the repairs took just a few days, we didn’t have to pay a dime, and everything was wrapped up and taken care of before I had access to a phone again. This was proof to me that these guys are worth doing business with, they stand by their word and take care of people. And with how they worked with my wife while I was gone, she has explained to me how she won’t buy from anyone else going further.